Privacy Policy

Who we are

Zappy Zoo Social Games Ltd is the data controller for this website. You can reach us at 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom, or support@zappyzoo.example.

Data we collect

• Information you send us, such as your name and email when you contact support.
• Technical data such as your device type, browser, IP address and general location.
• Gameplay and interaction data, like your in-game progress and how you use the site.
• Cookie and similar data — see our Cookie Policy.

How we use your data

We use your data to run and improve the game, keep it safe and fun, respond to your messages, confirm you are 18 or over, and understand how the zoo is used so we can make it better.

Lawful bases

We rely on our legitimate interests in operating and improving Zappy Zoo, your consent (for optional analytics cookies, which you can withdraw at any time), and compliance with our legal obligations.

Cookies

We use cookies and local storage to remember your play and, with consent, to gather analytics. Full details are in our Cookie Policy.

Sharing your data

We do not sell your data. We may share it with trusted service providers who help us host and run the game, or where required by law. Any providers must protect your data and use it only as instructed.

Retention

We keep personal data only as long as needed for the purposes above, then delete or anonymise it.

Your rights

Under UK GDPR you may access, correct, delete or restrict use of your data, object to processing, and request portability. To exercise any right, email us at support@zappyzoo.example.

Children

Zappy Zoo is strictly for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a minor has used the service, please contact us.

Complaints

If you have concerns about how we handle your data, you can contact the Information Commissioner's Office at https://ico.org.uk/.

Contact

For any privacy questions, email support@zappyzoo.example.